Travel to Norfolk Island in a COVID-19 Environment

Travel to Norfolk Island in a COVID-19 Environment

There are currently travel restrictions at the Norfolk Island Border.  

This page will be updated with information and changes to travel restrictions or requirements as provided by Norfolk Island EMT. We recommend regularly checking in for the latest news about travel to Norfolk Island, however it is each travellers responsibility to ensure they obtain updated home border requirements and information prior to travelling.


Every person intending to travel to Norfolk Island must now complete and obtain an online Entry Pass 24 to 72 hours prior to flight departure via this link:

The application process is an automated program designed to screen applicants via an online declaration, and identify high-risk travellers who will be denied entry to Norfolk Island.  The screening will also provide valuable data to track inbound travellers, should a positive case of COVID-19 be identified.

The Entry Pass will be automatically and instantly approved, provided the applicant is low-risk, and eligible to travel to Norfolk Island under any restrictions in place at the time of application.

In some instances, applications will be further screened by the Incident Controller and may take 24 hours from the time of application to determine if the Entry Pass has been approved or denied.

Applicants requiring urgent Entry Pass screening (within 24 hours of flight departure) will need to contact the Incident Controller directly to accelerate the process. Phone: +6723 22222 Email:

If an individual seeking to enter Norfolk Island is a child or a person with impaired capacity, a parent or guardian may complete this form on their behalf. Note: When completing an application on behalf of another person, please provide your contact details when prompted for your contact information. You will be asked to enter details of the individual in a later step of the application form.

17 September 2020 MEDIA RELEASE

Removal of quarantine requirement for travellers from NSW and ACT from October 1st.
The EMT met to consider the current quarantine requirement for travellers to the island from New South Wales (NSW) and the Australian Capital Territory (ACT) on Thursday. There are no active cases in the ACT and the level of community transmission in NSW remains very low. Providing there are no major changes associated with the risk from people from these areas, from the 1st of October it has been decided that the existing blanket 14-day quarantine requirement will be removed for travellers from NSW and the ACT. Travellers from NSW and ACT local government areas that meet the proposed Commonwealth hotspot definition will not be granted an Entry Pass.
The Commonwealth trigger for consideration of a COVID-19 hotspot in a metropolitan area is the rolling 3-day average (average over 3 days) is 10 locally acquired cases per day. This equates to over 30 cases in 3 consecutive days.
The Commonwealth trigger for consideration of a COVID-19 hotspot in a rural or regional area is the rolling 3-day average (average over 3 days) is 3 locally acquired cases per day. This equates to 9 cases over 3 consecutive days.
Changes to the Entry Pass system to reflect these changes will be made prior to October 1st. This will mean that providing there is no escalation of cases in NSW and ACT, visitors from these locations will be allowed to come to the island without having to undertake quarantine.

Travel from Queensland and the other states and territories: Can travel to the island and will not be subject to the 14-day quarantine requirement.

Travel from Victoria: The situation in Victoria is improving but the EMT will maintain that an entry pass be denied to all who have been in Victoria in the preceding 14 days. This includes denying an entry pass to returning residents and essential personnel.

Travel from other states and territories:   People from Queensland, the Northern Territory, South Australia, Western Australia, and Tasmania may travel to Norfolk Island. An entry pass may be granted to people from these states who have transited through Sydney airport in the same day on the way to Norfolk.

Travel from Norfolk Island:   People returning to mainland Australia from the island should confirm with the relevant state and territory governments as to what, if any, restrictions are applicable on their arrival.

Please read EMNI’s full list of requirements and information via this link

Queensland has closed it's borders to NSW, ACT and VIC residents as of 1:00am, Saturday 8 August.

EMT has received the following information from the Queensland State Incident Controller, Queensland Health, in relation to their border requirements for people travelling from Norfolk Island:
“In terms of our border restrictions:
 Norfolk Island is part of Australia and therefore not considered an ‘overseas’ country.
 Norfolk Island is not part of NSW and Victoria and is NOT a hotspot.
 Therefore, Norfolk Island residents are allowed entry into Qld as per residents from South Australia, Western Australia, Northern Territory, Tasmania”.

Queensland Government General or Specialist or Essential Activity passes
For entry under the General or Specialist or Essential Activity pass categories you can present at the Queensland border and complete a hard copy form.

Be sure to read the updated Border Restrictions Direction (No 11)(link is external) before travelling to ensure you qualify for entry.

For more information and directions please visit the Queensland Health Website –…/queensland-border-declaration-pass…

For further information regarding Queensland's border restrictions follow this link:

For further information regarding NSW's border restrictions follow this link:


Norfolk Island Emergency Management (EMNI), together with NSW Public Health and our local Health facility (NIHRACS) have developed a Recovery Operations Plan outlining how Norfolk Island will be re-opened while COVID-19 is part of the global and national environment. Responsibilities are outlined for local businesses and operators as well as visitors.

The advice includes requirements that visitors must agree to prior to travelling to Norfolk Island in a COVID-19 environment:

The Recovery Operations Plan includes that as a visitor you must comply with and agree with the following before being allowed to travel:

  • You must complete an online Norfolk Island Entry Pass which will be available for completion three days prior to travel (the form will soon be able to be accessed via the above link);
  • If you have been in a COVID-19 Hotspot in the previous 14 days you will not be permitted to travel to Norfolk Island;
  • If you are denied entry as a result of your Norfolk Island Entry Pass you will not be permitted to travel.
  • If you arrive on Norfolk Island and then develop COVID-19 type symptoms you will be required to quarantine and undergo testing as determined by NIHRACS. Should a positive swab test be returned, you will be required to immediately isolate on the island at an approved location until advised that isolation is no longer required by NIHRACS. Accommodation and food during this time will be at your expense;
  • If you travel with another person who develops symptoms you may also be requested to isolate and be tested. Accommodation and food during this time will be at your expense.

As you can appreciate Norfolk Island is keen to keep you the traveller safe, as well as our island community. All the measures EMNI have implemented are consistent with the National cabinet’s COVID Safe Roadmap to unlock domestic tourism.   They are designed to let you travel to our beautiful island with the least worry possible so you can relax and fully enjoy your holiday!

Make sure to re-visit this page regularly for updates on any changes to travel restrictions or requirements to Norfolk Island in a COVID-19 environment.

Whether you visit Norfolk by yourself, with family or friends, or as part of an organised (or your own) group trip, make sure to use the knowledge available from local travel agents, tour operators and visitor information services all located on the island. ‘Meeting the locals’ really is part of a Norfolk Island experience, so make sure to do so even before you travel. You’ll surely find much more than you expected on a Norfolk Island holiday.

By booking your Norfolk Island holiday package, events, accommodation, tours and attractions with us, you are assured expert advice and a great deal from a passionate local. Contact us today

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Staff in Travel Centre were very accommodating to our group. I have already recommended your travel centre to some friends!
J. Linardatos,

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