Travel to Norfolk Island in a COVID-19 Environment

Travel to Norfolk Island in a COVID-19 Environment

There are currently travel restrictions at the Norfolk Island Border.  

This page will be updated with information and changes to travel restrictions or requirements as provided by Norfolk Island EMT. We recommend regularly checking in for the latest news about travel to Norfolk Island, however it is each travellers responsibility to ensure they obtain updated home border requirements and information prior to travelling.


Every person intending to travel to Norfolk Island must now complete and obtain an online Entry Pass 24 to 72 hours prior to flight departure via this link:

The application process is an automated program designed to screen applicants via an online declaration, and identify high-risk travellers who will be denied entry to Norfolk Island.  The screening will also provide valuable data to track inbound travellers, should a positive case of COVID-19 be identified.

The Entry Pass will be automatically and instantly approved, provided the applicant is low-risk, and eligible to travel to Norfolk Island under any restrictions in place at the time of application.

Applicants requiring urgent Entry Pass screening (within 24 hours of flight departure) will need to contact the Incident Controller directly to accelerate the process. Phone: +6723 22222 Email: [email protected].

If an individual seeking to enter Norfolk Island is a child or a person with impaired capacity, a parent or guardian may complete this form on their behalf. Note: When completing an application on behalf of another person, please provide your contact details when prompted for your contact information. You will be asked to enter details of the individual in a later step of the application form.

Update Thursday 14 January 2021

Update regarding travel to Norfolk Island from the Greater Sydney Area

At today’s meeting the EMT agreed to ease the requirement for local isolation associated with travellers from NSW. Travellers from the Central Coast, Wollongong and some parts of Sydney will no longer be required to undertake self-isolation on the island. The Northern Beaches LGA is also no longer regarded as a hot spot. However, travellers from the following areas of Greater Sydney are still required to undertake self-isolation on arrival.

City of Blacktown  City of Canada Bay  City of Canterbury-Bankstown  City of Fairfield  City of Parramatt Cumberland Counci   Inner West Council  Municipality of Burwood  Municipality of Strathfield.

The areas covered by this requirement can be found at:- COVID19 Hotspots Declared by NT CHO – Google My Maps(link is external). Travellers from NSW currently undertaking self-isolation on the island that are not from the areas in which restrictions still apply have the remainder of their self-isolation requirement lifted.

The easing of self-isolation requirement of travellers is consistent with the continuing low level of community transmission in both NSW and Queensland. Travellers from the unrestricted areas present a low risk to the community and the easing is consistent with the approach being followed by some other jurisdictions.

Update Monday 11 January 2021

Easing of restrictions associated with Greater Brisbane 3-day lockdown and travel to Norfolk Island

The Queensland Government has announced this morning (Monday 11 January 2021) that the current restrictions covering the Greater Brisbane will be eased from 6:00pm this evening.

The easing of the restrictions includes removing the travel ban and people can leave their homes for any purpose and can travel anywhere in Australia subject to local restrictions.

There is a requirement to wear a mask in public and in airports and travelling on planes.

There have been no new confirmed cases in Queensland in the last 24 hours and therefore the risk from Queensland travellers to the island remains very low.

From 6pm tonight all travellers from Queensland to the island will not be required to undertake self-isolation on arrival and any people who have arrived on the island from Brisbane since Friday January 8th can come out of self-isolation.

For any questions about the COVID-19 response on Norfolk Island, please visit the Norfolk Island Regional Council website: in the first instance or contact Detective Sergeant Glenn Elder, IMT Incident Controller at [email protected](link sends e-mail) or +6723 22222.

Travellers from other States and Territories are not required to undertake self isolation. Those transiting through Sydney Airport may stay overnight, provided that they stay at an airport hotel.
For any questions about the COVID-19 response on Norfolk Island, please visit the Norfolk Island Regional Council website: in the first instance or contact Detective Sergeant Glenn Elder, IMT Incident Controller at [email protected] or +6723 22222.


Travellers from New Zealand will be allowed to enter Norfolk Island via Australia without having to undergo quarantine provided they meet the Norfolk Island Entry Pass requirements.  There is currently no direct flight from Auckland to Norfolk Island.

Please read EMNI’s full list of requirements and information via this link

For further information regarding Queensland's border restrictions follow this link:

For further information regarding NSW's border restrictions follow this link:

Norfolk Island Emergency Management (EMNI), together with NSW Public Health and our local Health facility (NIHRACS) have developed a Recovery Operations Plan outlining how Norfolk Island will be re-opened while COVID-19 is part of the global and national environment. Responsibilities are outlined for local businesses and operators as well as visitors.

The advice includes requirements that visitors must agree to prior to travelling to Norfolk Island in a COVID-19 environment:

The Recovery Operations Plan includes that as a visitor you must comply with and agree with the following before being allowed to travel:

  • You must complete an online Norfolk Island Entry Pass which will be available for completion three days prior to travel (the form will soon be able to be accessed via the above link);
  • If you have been in a COVID-19 Hotspot in the previous 14 days you will not be permitted to travel to Norfolk Island;
  • If you are denied entry as a result of your Norfolk Island Entry Pass you will not be permitted to travel.
  • If you arrive on Norfolk Island and then develop COVID-19 type symptoms you will be required to quarantine and undergo testing as determined by NIHRACS. Should a positive swab test be returned, you will be required to immediately isolate on the island at an approved location until advised that isolation is no longer required by NIHRACS. Accommodation and food during this time will be at your expense;
  • If you travel with another person who develops symptoms you may also be requested to isolate and be tested. Accommodation and food during this time will be at your expense.

As you can appreciate Norfolk Island is keen to keep you the traveller safe, as well as our island community. All the measures EMNI have implemented are consistent with the National cabinet’s COVID Safe Roadmap to unlock domestic tourism.   They are designed to let you travel to our beautiful island with the least worry possible so you can relax and fully enjoy your holiday!

Make sure to re-visit this page regularly for updates on any changes to travel restrictions or requirements to Norfolk Island in a COVID-19 environment.

Whether you visit Norfolk by yourself, with family or friends, or as part of an organised (or your own) group trip, make sure to use the knowledge available from local travel agents, tour operators and visitor information services all located on the island. ‘Meeting the locals’ really is part of a Norfolk Island experience, so make sure to do so even before you travel. You’ll surely find much more than you expected on a Norfolk Island holiday.

By booking your Norfolk Island holiday package, events, accommodation, tours and attractions with us, you are assured expert advice and a great deal from a passionate local. Contact us today

Testimonial Comma 01
Staff in Travel Centre were very accommodating to our group. I have already recommended your travel centre to some friends!
J. Linardatos,

Hot Deals

outdoor pool

Paradise Hotel & Resort

Set on 11 acres of lovely tropical gardens, Paradise Hotel & Resort features an outdoor pool, massage services and a restaurant.

From $1679 pp twin share
The largest hotel on Norfolk Island

South Pacific Resort Hotel – perfect stay for ANZAC Day

The largest hotel on Norfolk Island, South Pacific Resort Hotel. 

From $1619 pp twin share
Hillside Ocean View Spa Villa

The White House

Located in the prestigious Buck’s Point area, this Presidential, 5-bedroom, 3.5 bathroom hillside ocean view spa villa is for your Exclusive Indulgence – no other guests or neighbours.

From $1479 pp ten share
Holiday Home with Breathtaking Views

Rainbows End

Discover Rainbow’s End, a 3 bedroom house located on 4 acres of land with breathtaking views of the natural bushland and ocean.   

From $1599 pp six share
Sleeps 6

Kingfisher Home

Kingfisher Home has 3 large bedrooms and two large bathrooms. This home has everything you will need for an island getaway. Including, a large outdoor Jacuzzi and Sauna.

From $1369 pp six share (ex Brisbane)
Sleeps up to 8

Ball Bay House

Have your morning coffee on your private timber balcony overlooking stunning Ball Bay. This secluded modern holiday home is the perfect spot for your group’s relaxing holiday on Norfolk Island

From $1309 pp six share
Stay 7, Pay 5!

Aloha Apartments

Norfolk Island is your “over-the-seas” domestic holiday destination.  Stay 7 nights and get 2 nights free in Aloha Apartments Norfolk Island. Relax and unwind in a fully self contained apartment that offers all the comforts and conveniences of home.

From $1399 pp twin share
Competitive holiday rates

Affordable Getaway – Saints Apartments

Need a break & love a bargain? 7 night holiday package on Norfolk Island. Saints Holiday Apartments offers guests clean and comfortable rooms at a great price, a few minutes’ walk to town.

From $1279 pp twin share
Private & Peaceful

Whitewood Sea

Beautiful newly renovated holiday cottage with magnetic views of majestic Phillip Island.

From $1679 pp twin share
+ 10 Experiences

All Inclusive – The Norfolk Explorer

Escape to Norfolk Island with the All-Inclusive ‘Norfolk Explorer’ Holiday Package. Our fullest package yet includes 10 essential Norfolk experiences + bonuses.

From $1849 pp