Travel to Norfolk Island in a COVID-19 Environment

Travel to Norfolk Island in a COVID-19 Environment

There are currently travel restrictions at the Norfolk Island Border.  

This page will be updated with information and changes to travel restrictions or requirements as provided by Norfolk Island EMT. We recommend regularly checking in for the latest news about travel to Norfolk Island, however it is each travellers responsibility to ensure they obtain updated home border requirements and information prior to travelling.


Every person intending to travel to Norfolk Island must now complete and obtain an online Entry Pass 24 to 72 hours prior to flight departure via this link:

The application process is an automated program designed to screen applicants via an online declaration, and identify high-risk travellers who will be denied entry to Norfolk Island.  The screening will also provide valuable data to track inbound travellers, should a positive case of COVID-19 be identified.

The Entry Pass will be automatically and instantly approved, provided the applicant is low-risk, and eligible to travel to Norfolk Island under any restrictions in place at the time of application.

Applicants requiring urgent Entry Pass screening (within 24 hours of flight departure) will need to contact the Incident Controller directly to accelerate the process. Phone: +6723 22222 Email: [email protected].

If an individual seeking to enter Norfolk Island is a child or a person with impaired capacity, a parent or guardian may complete this form on their behalf. Note: When completing an application on behalf of another person, please provide your contact details when prompted for your contact information. You will be asked to enter details of the individual in a later step of the application form.

Update Thursday 21 January 2021

Update regarding travel to/from Norfolk Island from the Greater Sydney Area

Requirement for self-isolation for travellers from some of the Greater Sydney area remain.

EMT considered the existing requirement for travellers from some Sydney LGA’s to undergo local self-isolation for 14 days upon arriving in the island. It was decided to keep this requirement in place until there are 14 days of no community transmission in the area. Based on the most recent information the last locally acquired case was on January 12th. Providing there are no new locally acquired cases in the currently restricted areas the local self-isolation requirement will be lifted from Tuesday January 26th.

The areas to which the self-isolation requirement applies is for travellers to the island from the following LGA’s: -

City of Blacktown

City of Canada Bay

City of Canterbury-Bankstown

City of Fairfield

City of Parramatta

Cumberland Council

Inner West Council

Municipality of Burwood

Municipality of Strathfield

Hot spots and travel restrictions to the island.

At today’s meeting it was agreed that when a cluster is identified in an area EMT will declare that area a hot spot with respect to travel to the island. Upon the area having no further locally acquired cases for 14 days the hot spot declaration will be removed. It is anticipated that this approach will provide some clarity going forward with respect to the island’s travel restrictions.

Travelling from Norfolk Island to other States and Territories

For the purposes of travelling to other States and Territories Norfolk Island is generally not regarded as part of NSW and for COVID-19 purposes operates as a separate jurisdiction. Since there has been no cases of COVID-19 on the island it is regarded as an exceptionally low risk location.

It is important that you check the entry requirements of the jurisdiction that you are travelling to when leaving the island. The requirements are often changing daily, and it is important that you check them before departing. EMNI and EMT has no control over the requirements that are placed by other jurisdictions and therefore cannot aid in individual travellers’ difficulties in Australia.

Accessing essential services whilst in self-isolation

If you are undergoing self-isolation on the island and there is a requirement to access essential services (tradesman etc.) there are protocols that were established early in the pandemic to ensure that you can obtain the service whilst protecting personnel and the community.

If you are in isolation and need these services, please contact the Incident Controller who will ensure that the appropriate service provider can enter your property and undertake the work consistent with COVID safe protocols.

 Travellers from other States and Territories are not required to undertake self isolation. Those transiting through Sydney Airport may stay overnight, provided that they stay at an airport hotel.
For any questions about the COVID-19 response on Norfolk Island, please visit the Norfolk Island Regional Council website: in the first instance or contact Detective Sergeant Glenn Elder, IMT Incident Controller at [email protected] or +6723 22222.



Travellers from New Zealand will be allowed to enter Norfolk Island via Australia without having to undergo quarantine provided they meet the Norfolk Island Entry Pass requirements.  There is currently no direct flight from Auckland to Norfolk Island.

Please read EMNI’s full list of requirements and information via this link

For further information regarding Queensland's border restrictions follow this link:

For further information regarding NSW's border restrictions follow this link:

Norfolk Island Emergency Management (EMNI), together with NSW Public Health and our local Health facility (NIHRACS) have developed a Recovery Operations Plan outlining how Norfolk Island will be re-opened while COVID-19 is part of the global and national environment. Responsibilities are outlined for local businesses and operators as well as visitors.

The advice includes requirements that visitors must agree to prior to travelling to Norfolk Island in a COVID-19 environment:

The Recovery Operations Plan includes that as a visitor you must comply with and agree with the following before being allowed to travel:

  • You must complete an online Norfolk Island Entry Pass which will be available for completion three days prior to travel (the form will soon be able to be accessed via the above link);
  • If you have been in a COVID-19 Hotspot in the previous 14 days you will not be permitted to travel to Norfolk Island;
  • If you are denied entry as a result of your Norfolk Island Entry Pass you will not be permitted to travel.
  • If you arrive on Norfolk Island and then develop COVID-19 type symptoms you will be required to quarantine and undergo testing as determined by NIHRACS. Should a positive swab test be returned, you will be required to immediately isolate on the island at an approved location until advised that isolation is no longer required by NIHRACS. Accommodation and food during this time will be at your expense;
  • If you travel with another person who develops symptoms you may also be requested to isolate and be tested. Accommodation and food during this time will be at your expense.

As you can appreciate Norfolk Island is keen to keep you the traveller safe, as well as our island community. All the measures EMNI have implemented are consistent with the National cabinet’s COVID Safe Roadmap to unlock domestic tourism.   They are designed to let you travel to our beautiful island with the least worry possible so you can relax and fully enjoy your holiday!

Make sure to re-visit this page regularly for updates on any changes to travel restrictions or requirements to Norfolk Island in a COVID-19 environment.

Whether you visit Norfolk by yourself, with family or friends, or as part of an organised (or your own) group trip, make sure to use the knowledge available from local travel agents, tour operators and visitor information services all located on the island. ‘Meeting the locals’ really is part of a Norfolk Island experience, so make sure to do so even before you travel. You’ll surely find much more than you expected on a Norfolk Island holiday.

By booking your Norfolk Island holiday package, events, accommodation, tours and attractions with us, you are assured expert advice and a great deal from a passionate local. Contact us today

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