Staying Connected on Your Island Holiday

Staying Connected on Your Island Holiday

One of the charms of travel is the ability to get away from everyday hassles and stress – and Norfolk Island has perfected this trait with most visitors leaving well rested and relaxed.

But how do visitors keep in contact with loved ones while they’re here (and ensure holiday envy by posting stunning landscape photos and foody pics)?  While international roaming using a normal personal SIM is not possible on Norfolk Island, compatible phones which are not locked to another network provider can use the Norfolk Telecom network.  Visitors can purchase a Visitor SIM Pack for $30 which offers:

  • 2GB data
  • 25 mins each of local landline and mobile calls
  • 5 minutes of IDD calls to Australia or New Zealand
  • 100 SMS

The Visitor SIM Pack is valid for 21 days.  The plan can be extended by topping up the account at any time.  To purchase, visit:

  • Customer Care on New Cascade Road
  • Paw Paw’s Pump Shed
  • The Trading Post
  • P&R Groceries

and speak to the friendly staff about the options available.

Visitors need to be aware that Norfolk Island call rates are often different and may be higher than Australian and other Pacific nation charges.

Wanting to call home? To call Australia from Norfolk Island, include international code 0011 61 then insert the required number eg. 0011 617 3312 3456 (landline) or 0011 614 123 456 (mobiles).  For loved ones wishing to contact visitors on Norfolk Island from Australia, they need to use the international code 0011 6723 then the number eg. 0011 6723 21234 (landline) or 0011 6723 51234 (mobile).

Funny fact – when calling from Norfolk Island to Australia, the call shows as coming from Antarctica as we share the same international code!

For more information relating to phone and internet usage on Norfolk Island – visit the Norfolk Telecom website, email the Customer Care team at Norfolk Island Regional Council or call +6723 22244.

We look forward to welcoming you to auwas ailen hoem very soon.


*SIM Package information taken from NIRC and Norfolk Telecom website and factsheet

**Images courtesy of

Whether you visit Norfolk by yourself, with family or friends, or as part of an organised (or your own) group trip, make sure to use the knowledge available from local travel agents, tour operators and visitor information services all located on the island. ‘Meeting the locals’ really is part of a Norfolk Island experience, so make sure to do so even before you travel. You’ll surely find much more than you expected on a Norfolk Island holiday.

By booking your Norfolk Island holiday package, events, accommodation, tours and attractions with us, you are assured expert advice and a great deal from a passionate local. Contact us today

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Staff in Travel Centre were very accommodating to our group. I have already recommended your travel centre to some friends!
J. Linardatos,

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