Travel Tips – Our Top 5 FAQs answered

Travel Tips – Our Top 5 FAQs answered

Travelling somewhere new is always exciting, but a little daunting.  Here at the Norfolk Island Travel Centre, we are happy to answer any questions you may have about travelling to Norfolk Island, the Island itself or how to book a holiday to this beautiful paradise in the Pacific.

Here are five of the most common questions we are asked:

1. Is it safe to travel to Norfolk Island?

There have currently been no confirmed cases of COVID-19 on Norfolk Island.

For more information, see our dedicated blog here.

Norfolk Island Travel Centre 110859
001 Aussie Pp

2. Do I need a Passport?

Australian Citizens – No (however they are the preferred method of identification), but you will need valid photographic identification.

Non-Australian Citizens or Foreign Passport Holders – Yes, for more information, please click here.


3. Can I connect to the WIFI at my accommodation?

As Norfolk Island has no 3G coverage you will not be able to use the Internet at all times. Most accommodation properties have a “HotSpot” on their premises. HotSpots work similarly to wifi enabling access when you’re in wifi range. Additional HotSpots are located throughout town and at various places on the Island which will also provide you internet when in range. HotSpot cards are available from Norfolk Island Telecom and a variety of stores when you arrive on the Island. Note: Plans are in place for Norfolk to have 4G service in late 2020.

Town Centre

4. Do I need a car?

Most holiday packages we offer already include a hire car. However, if car hire is not already included in your package, we strongly recommend hiring one. Although Norfolk Island is a small island, there is no public transport and the island is very hilly. Hiring a car will give you the freedom to explore and tour the island as you please. The only exception to this is if you are travelling on a fully escorted tour that already includes transport to all tours and activities on the holiday itinerary.  Please contact our team of consultants for a quote.

5. What is the weather like during the year?

January: 20°C – 25°C // February: 20°C – 25°C

March: 20°C – 24°C // April: 18°C – 22°C

May: 17°C – 21°C // June: 15°C – 19°C

July: 14°C – 18°C // August: 14°C – 18°C

September: 15°C – 19°C // October: 16°C – 20°C

November: 17°C – 24°C // December: 19°C – 24°C

Beach And People

Still have questions? We have an extensive FAQ section on our website, or contact us at or freecall 1800 1400 66 and one of our friendly consultants will be happy to help you.

Whether you visit Norfolk by yourself, with family or friends, or as part of an organised (or your own) group trip, make sure to use the knowledge available from local travel agents, tour operators and visitor information services all located on the island. ‘Meeting the locals’ really is part of a Norfolk Island experience, so make sure to do so even before you travel. You’ll surely find much more than you expected on a Norfolk Island holiday!

By booking your Norfolk Island holiday package, events, accommodation, tours and attractions with us, you are assured expert advice and a great deal from a passionate local. Contact us today

Hot Deals

November Sale!

Cascade Garden Apartments

Situated on New Cascade Road, overlooking Cascade Valley out to the Pacific Ocean, this accommodation boasts 1 x 2 bedroom apartment, 3 x 1 bedroom apartments and 1 x Studio apartment set in beautifully kept gardens in a tranquil location. Cascade Gardens are a 10–15-minute short walk to town, where you can find restaurants, clubs and a lively local shopping centre.

From $1399 pp quad share
Stunning views close to town

Ocean Breeze Luxury Cottages

Ideally located high in the centre of the island, these self-contained cottages have broad panoramic views.  The complex also boasts a tennis court and barbecue area and transit lounge for guests use.

From $1699 pp twin share
outdoor pool

Paradise Hotel & Resort

Set on 11 acres of lovely tropical gardens, Paradise Hotel & Resort features an outdoor pool, massage services and a restaurant.

From $1719 pp twin share
The largest hotel on Norfolk Island

South Pacific Resort Hotel

The largest hotel on Norfolk Island, South Pacific Resort Hotel. 

From $1659 pp twin share
Hillside Ocean View Spa Villa

The White House

Located in the prestigious Buck’s Point area, this Presidential, 5-bedroom, 3.5 bathroom hillside ocean view spa villa is for your Exclusive Indulgence – no other guests or neighbours.

From $1519 pp ten share
Holiday Home with Breathtaking Views

Rainbows End

Discover Rainbow’s End, a 3 bedroom house located on 4 acres of land with breathtaking views of the natural bushland and ocean.   

From $1579 pp six share
Sleeps up to 8

Ball Bay House

Have your morning coffee on your private timber balcony overlooking stunning Ball Bay. This secluded modern holiday home is the perfect spot for your group’s relaxing holiday on Norfolk Island

From $1399 pp six share
Stay 7, Pay 5!

Aloha Apartments

Norfolk Island is your “over-the-seas” domestic holiday destination.  Stay 7 nights and get 2 nights free in Aloha Apartments Norfolk Island. Relax and unwind in a fully self contained apartment that offers all the comforts and conveniences of home.

From $1619 pp twin share
Private & Peaceful

Whitewood Sea

Beautiful newly renovated holiday cottage with magnetic views of majestic Phillip Island.

From $1899 pp twin share
+ 10 Experiences

All Inclusive – The Norfolk Explorer

Escape to Norfolk Island with the All-Inclusive ‘Norfolk Explorer’ Holiday Package. Our fullest package yet includes 10 essential Norfolk experiences + bonuses.

From $2029 pp